Refund and Returns Policy

Thank you for shopping at Styloria.online. We strive to provide high-quality products and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 7 days from the date of delivery to return an item for a refund or exchange.
To be eligible for a return, your item must be:
- Unused, unworn, and in the same condition that you received it.
- In the original packaging with all tags attached.
To initiate a return, please contact our customer service team at styloria.brand@gmail.com or Customer Care WhatsApp Number with your order number and details of the product you wish to return.

2. Non-Returnable Items

Certain types of items cannot be returned, including:

Sale items or items purchased using a discount code.
Items marked as “Final Sale” or “Non-Returnable.”
Intimate apparel or undergarments for hygiene reasons.
Any item that has been used, washed, or altered.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
Please note that the original shipping costs are non-refundable.

4. Exchanges

If you need to exchange an item for a different size or color, please reach out to us at styloria.brand@gmail.com. We will do our best to accommodate your request, subject to availability.
Exchanges must also be initiated within the 7-day return window.

5. Shipping Costs for Returns

Customers are responsible for paying their own shipping costs for returning items.
If you receive a refund, the cost of return shipping will be deducted from your refund.
For defective or damaged items received, Styloria.online will cover the return shipping costs.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 24 hours of receiving the item at styloria.brand@gmail.com or Contact Customer Care Number.
Include a description of the defect and, if possible, photos of the damage. We will provide a resolution as quickly as possible.

7. Contact Us

If you have any questions or need further assistance with returns or refunds, please contact our customer service team:

Email: styloria.brand@gmail.com
Address: Modal Town, Lahore, Pakistan.

We appreciate your understanding and cooperation in making our return and refund process smooth and transparent.